Privacy Policy
VEDKARNA PRIVATE LIMITED (India) operates this store under the brand name Vedakarna ("Vedakarna", "we", "us", or "our"). This Privacy Policy explains how we collect, use, and disclose personal information when you visit or use our website, make a purchase, or otherwise interact with our services (the "Services"). Our store is hosted on Firebase.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Personal Information We Collect
"Personal information" means information that identifies you or can reasonably be linked to you. We practice data minimization and only collect information essential to providing the Services.
Depending on your interaction with the Services, we may collect the following:
- Account Profile Data — your name, email address, and authentication credentials (including tokens provided by third-party identity providers, if applicable).
- Transaction Records — purchase history, order identifiers, and fulfillment statuses required to provide continuous access to your digital products.
- Payment Metadata — transaction confirmations and receipts. All payments are securely processed by Razorpay; we do not collect or store full payment card numbers or localized billing addresses.
- Communication Data — inquiries, support requests, and attachments you provide when contacting our team or requesting custom services.
- Technical & Security Data — IP addresses, browser specifications, and session data automatically logged by our infrastructure providers to ensure the security and operational integrity of the Services.
Proprietary Client Data for Custom Services
If you engage Vedakarna for custom dashboard development or consulting services, you may provide us with proprietary business data, databases, or API access. This proprietary data is treated distinctly from general personal information. It is used strictly to fulfill our contractual obligations to you. We do not use proprietary client data for marketing purposes, we do not sell it, and we will securely destroy or return all such data upon project completion or at your written request.
How We Use Personal Information
- Provide and improve the Services — process payments, deliver digital products, manage accounts, provide customer support.
- Communicate with you — service messages, order updates, and support responses.
- Marketing — send promotional emails if you opt in; show relevant offers or ads where permitted.
- Security and fraud prevention — protect accounts, transactions, and the Services.
- Legal and compliance — comply with applicable law, enforce policies, and respond to lawful requests.
How We Disclose Personal Information
We may disclose personal information in these situations:
- With service providers who help us operate the Services (such as Firebase for hosting and Razorpay for payments).
- For legal reasons — to comply with legal obligations or protect rights, safety, and property.
- Business transfers — for example, merger, acquisition, or bankruptcy, where permitted by law.
Local Storage and Session Tokens
Unlike traditional tracking cookies, our platform primarily relies on secure local storage and session tokens provided by Firebase. These technologies are strictly necessary to maintain your login session, secure your account, and ensure the website functions correctly. We do not use third-party tracking cookies for targeted advertising.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy, security, or content of third-party sites. Please review their policies before providing personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
Security and Retention
No security measures are perfect. We cannot guarantee absolute security, so please avoid sending sensitive information through unsecured channels. We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information — such as access, deletion, correction, or portability. These rights are not absolute and may be limited by law.
You can opt out of marketing emails at any time using the unsubscribe link in those emails. Even if you opt out, we may still send non-promotional messages related to your orders or account.
If your browser supports Global Privacy Control (GPC) and where required by law, we will treat it as an opt-out signal. Learn more at globalprivacycontrol.org.
International Transfers
We operate globally, which means your personal information may be transferred, stored, and processed in countries other than your own (such as India or the United States, where our hosting and payment providers operate). By using the Services, you consent to this transfer, which is protected by the strict, enterprise-grade security standards of our infrastructure partners.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date.
Contact
Questions about this Privacy Policy or want to exercise your rights? Contact us at info@vedakarna.com.
Mailing address: VEDKARNA PRIVATE LIMITED, 94/3-2, Pipe Line West, Deepanjalinagar Bangalore South Bangalore — 560026.
