Frequently Asked Questions
Find answers to common questions about our templates, services, and orders.
What is Vedakarna?
Vedakarna Pvt Ltd is a data analytics company that provides premium dashboard templates and bespoke analytics services for businesses worldwide.
What types of templates do you offer?
We offer ready-to-use Excel and Power BI dashboard templates designed for business reporting, KPI tracking, sales analytics, HR, finance, and more.
Are your templates compatible with all Excel / Power BI versions?
Our templates are built for Excel 2016 and above, and Power BI Desktop (latest). We recommend keeping your software updated for the best experience.
How do I access my template after purchase?
After purchase, your template is available in the Orders section of your account profile. Simply log in and navigate to your orders to download it.
Can I re-download my template if I lose the file?
Yes — your purchase is accessible through your account for 360 days from the date of purchase. After that period, the download link expires, so we recommend saving a copy to a safe location.
Do you offer custom dashboard development?
Yes. We build bespoke dashboards tailored to your data, tools, and business goals. Reach out via our Contact page or book a consultation to discuss your requirements.
What is your refund policy?
Because our products are digital downloads, we do not offer refunds once a file has been accessed. If you experience a technical issue, please contact us and we will resolve it.
How do I contact support?
You can submit a question using the form below, reach us via our Contact page, or message us directly on WhatsApp for a faster response.
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